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February 1 - 4, 2024

Health concerns: Talent reserves the right to modify precautions at any time due to comfort level at the time of the event. Please verify on-site before entering the booth if a talent is choosing to use a mask or social distancing for their and their fans protection and if that doesn't meet with your preferences, you may request a refund before entering the booth to get your photo taken. Once your photo is taken, refunds are not available. Fees are non-refundable except upon guest cancellation.

LAST DAY FOR REFUNDS: Friday, January 26th, 2024, at 11:59 PM EASTERN. Tickets are non-refundable after that date, with the only exception being if a talent must cancel their appearance. Please also be aware that fees are non-refundable when requesting a refund! To submit a refund request, please contact our support team here. Missed photo ops or autographs do not qualify for refunds.

Special Event Ticket sales are Final. No refunds for any reason. Admission into MEGACON Orlando is NOT included but is required and must be purchased separately. 

Admission for the day of the item you are purchasing is a prerequisite for purchasing guest interactions including photo ops, autographs, and special events. If you haven't done so yet, get admission tickets here.

Please note: Times, group #'s, talent, products, and prices are subject to change without notice and prices do not include taxes or fees. Be sure to check the schedule online or on-site to verify times.

For more info on our Group system, check our FAQ here.

Photo Op Limit: You are welcome to have up to 4 individuals* per Photo Op ticket (this limit does not apply to the talent or children 3 years and younger) unless otherwise noted on the talent sales page. This limit may change at any time, so please check back regularly. *Some talent may have a more restricted limit of individuals per Photo Op ticket. This information will generally be available on that talent’s sales page and may change at any time without notice.

Change day of the photo op or autograph: using the email address you used to purchase your photo op or autograph tickets with, create an account at https://epo.io and, after logging in, you can make changes to existing tickets such as change the day or group as long as sessions/groups are not sold out. Check out our detailed FAQ here.

Exchange your photo op or autograph ticket for a different talent: you can do so online by placing the new photo op/autograph of equal or greater value into your shopping cart and choosing "Exchange Existing Ticket" on the checkout page. See our detailed FAQ here.

During the Convention - please see our on-site customer service team for immediate assistance!

Photo Op Schedule