STAR TREK: THE CRUISE VIII

Dates: February 23 - March 2, 2025 - Explorer of the Seas

LAST DAY FOR REFUNDS: Wednesday, February 1, 2025, at 11:59 PM Eastern. Tickets are non-refundable after that date, the exception being a talent cancelling their appearance. Please also be aware that fees are non-refundable when requesting a refund! To submit a refund request, please contact our support team HERE.

WHAT IS A SEAPASS CARD? Royal Caribbean's SeaPass card is a multifunctional card that serves many purposes including your cabin key, charge card for onboard purchases, entry into each night's Show in the Main Theater and boarding pass for identification checking in and out of port.

WHAT COLOR SEAPASS CARD DO I HAVE? Your SeaPass Card will either be BLUE or RED. When you made your Comic-Con: The Cruise reservation, you selected to attend the 1st Main Show or 2nd Main Show each evening. Guests who selected the 1st Main Show have Blue SeaPass Cards, and guests who selected the 2nd Main Show have Red SeaPass Cards. Guests MUST attend the autograph/photograph session that aligns with their SeaPass Card color.

WHAT DOES MY AUTOGRAPH TICKET INCLUDE?

Your autograph ticket entitles you to one signature on any one item that you provide. NOTE: Talent headshots are not guaranteed to be available for purchase during the autograph sessions. To assist with keeping the lines moving, there will be NO photos with the talent during the autograph session.

WHAT DOES MY PHOTOGRAPH TICKET INCLUDE?

Your photograph ticket entitles you to one 8×10 full-color print of you (and up to three guests) with the talent you selected at the time of purchase. To avoid unnecessary delays during the session, we would like to remind guests that you are not buying a “conversation” with the talent. Photo ops will last a maximum of 15 seconds and absolutely no autographs are allowed. Digital copies and reprints are available at the time of purchase (additional fees apply), and photo pickup and reprint information will be available onboard.

Photo Tips! White clothing does not photograph well, and eyeglasses may result in a glare.

HOW DO I RECEIVE MY PURCHASED TICKET(S)?

Immediately after you make your online purchases, you will receive an email confirmation from Leap EPIC Experiences ([email protected]) containing your tickets for download. Please print and bring your tickets onboard, as each ticket will be collected at the autograph/photograph session. To ensure successful email delivery of your tickets, add [email protected] to your address book.

WHAT IF I CANNOT PRINT MY TICKET/LOSE MY TICKET?

If you are unable to print your ticket(s) or lose them, please visit the EPIC Team for assistance onboard. EPIC hours and location will be available closer to the date of sailing.

WHAT IS THE TURNAROUND TIME TO RECEIVE MY PHOTO ONBOARD? WILL I BE ABLE TO GET MY PHOTO SIGNED IF I PURCHASE AN AUTOGRAPH SESSION?

Photographs are typically available for pickup immediately following each session. Autograph sessions are strategically scheduled after photo sessions to accommodate those who wish to have their photograph signed.

WHEN AND WHERE WILL THE AUTOGRAPH/PHOTOGRAPH SESSIONS TAKE PLACE?

The schedule for autograph and photograph sessions will be available closer to the sailing.

CAN I TRANSFER MY AUTOGRAPH OR PHOTOGRAPH TICKET TO A DIFFERENT TALENT?

Tickets are non-transferable. Tickets are only redeemable with the original talent selected at the time of purchase.

WHAT IF I MISS THE SCHEDULED TIME?

To avoid talent scheduling conflicts, the autograph and photograph sessions are only available at pre-scheduled times. Refunds will not be issued if you miss your scheduled time.

WILL ADDITIONAL TICKETS BE AVAILABLE FOR PURCHASE ONBOARD?

Each talent has a maximum autograph and/or photograph limit. We can not guarantee that tickets will be available for purchase onboard. It is highly recommended tickets are purchased in advance.

HOW DO I REQUEST A REFUND?

If you need to request a refund, please submit your information HERE. Please note, that refunds are only available pre-cruise until February 1, 2025 and will not be issued if you miss your scheduled autograph/photograph session.

I AM HAVING TECHNICAL ISSUES, IS THERE A NUMBER TO CALL FOR ASSISTANCE?

For general support, please click HERE.